SnartSmart Service Status

A status page provides real-time information about the availability and performance of services.
It helps users stay informed about ongoing incidents, scheduled maintenance, and overall system health.

Scheduled maintenance currently in progress. Expected completion: Tuesday, 02-Jun-26 08:00:00 UTC.

All systems operational.

Service Messages

Incidents

Monday, 01-Jun-26 10:26:20 UTC

Fixed

Database Connectivity Issues

We're currently aware of intermittent database connectivity. This appears to be impacting the following database hosts: wordpressdb-j and shareddb-v. Our System Administrators are currently investigating, and updates will be provided as we have more information available.

Monday, 01-Jun-26 10:41:17 UTC

Database Connectivity Issues - Fixed

Our system administrators have identified the cause of the connectivity issues seen and have deployed a fix to restore database connectivity. We are closely monitoring the situation further.

Planned Maintenance

Emergency Maintenance: kvmhost44

In Progress

Scheduled for:
Tuesday, 02-Jun-26 05:00:00 UTC
To be completed:
Tuesday, 02-Jun-26 08:00:00 UTC
Description:

An emergency maintenance window has been scheduled between 0500 and 0800 UTC on Tuesday 2nd June. During this period, the highlighted machine will be powered down, and vital hardware upgrades will be enacted. Please note that this maintenance will only affect VPS and Cloud Server products located on the denoted servers.